Please take a look at the Helpful Hints below for quick answers to the most common questions.
If you have a question that cannot be answered on this page or on the FAQs, please feel free to submit an inquiry using the form at the left.
PLEASE NOTE: Our customer service hours are Monday-Friday from 9a-5p. Email is the best way to reach us, and we do our best to respond to all emails within 24 hours or 1 business day. Thank you!
Having trouble signing in?
I get the daily emails but I don’t seem to have an account. Is this possible?
Yes – our subscriber list is independent from our account system. You may be subscribed to our daily email list but you may have not registered for an account on www.centrekid.lk. Accounts are required to make purchases. It’s easy and free – sign up now!
Looking for your CentreKID vouchers?
Since many CentreKID deals are time-sensitive, we cannot refund your purchase after five (5) business days unless otherwise noted in the deal restrictions. Additionally, any deal redeemable for admission to a specific ticketed event and venue has no value once the event date and time has passed and is only refundable on day of purchase unless otherwise noted in deal restrictions. CentreKID deals cannot be combined with other offers.